Credit or Exchange Policy

**Covid 19 Return Policy Amendment**09/01/2021

Due to the ongoing spread on Covid-19 and variants, we are no longer accepting returns.  Please ensure you view product details and photos of items you before you confirm and place order.  NO RETURNS OR REFUNDS until further notice.

We want you to bHAPPY.

If you receive any item that you're not satisfied with, please contact us immediately at thebvainnailshop@yahoo.com or text 470-724-3774.

Credit or Exchange 

We never want you to be unhappy with your purchase, so please contact us for a credit or product swap for damaged products as soon as possible. We don't offer refunds or returns. 

If 30 days have gone by since your purchase, unfortunately we can’t offer you a credit or exchange.

There are certain situations where only partial credits are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is purchased more than 30 days after delivery  


Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at thebvainnailshop@yahoo.com and send your item to: The bVAIN Nail Supply, 1820 Neely ave, Atlanta GA 30344, United States.